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Parallels Mobile fails to connect to Virtual Machine: Connect failed

APPLIES TO:
  • Parallels Desktop 7 for Mac Standard Edition
  • Parallels Desktop 6 for Mac Standard Edition

Symptoms

Parallels Mobile cannot connect to a virtual machine that was added to Parallels Desktop Virtual Machines List after Parallels Mobile has established connection to Mac.  This error message is displayed on the screen:



Cause

Parallels Mobile cannot retrieve data from newly added virtual machine

Resolution

Disconnect Parallels Mobile from Mac and connect to Mac it again. You will able to connect to the newly added Virtual Machine successfully.



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