Search

Language:  

Available article translations:

Cannot download OS offered by Parallels Desktop

APPLIES TO:
  • Parallels Desktop 10 for Mac Standard Edition

Symptoms

On virtual machine creation, Parallels Desktop offers several operating systems which can be downloaded from the internet.

These pre-defined virtual machines are called virtual appliances.

alttext

Cause

Most likely, your Mac internet connection goes through the proxy server with authorization.

That's why it declines virtual appliances download.

Workaround

Please use the direct internet connection on your Mac (disable proxy).

For proxy settings:

  1. Please contact you system administrator for assistance.

  2. Disable proxy in System Preferences > Network > Active connection > Advanced > Proxy.

    alttext




1e5db16426987d561060acdf56d947b4 df4909b7dd0609a3c148f007041db6d9 ae069407387ff6d2cdd44f3842d61cf7

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No