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Cannot open \\psf\home\some_file error message when trying to open some file located on Mac hard drive

APPLIES TO:
  • Parallels Desktop 7 for Mac Standard Edition
  • Parallels Desktop 6 for Mac Standard Edition
  • Parallels Desktop 5 for Mac Standard Edition

Symptoms

When you are trying to open some file located on Mac hard drive using Windows application, you receive the following error message:
Windows cannot access \\psf\home\some_file

Cause

The file name or folder name where this particular file is located contain some of the following symbols:

<>:”/\|?*

Resolution

Please locate the file directory in Finder n the Mac side and check the folder and file names.

Make sure they do not contain the following  symbols:

<>:”/\|?*


NOTE: For additional naming files, paths and folders rules please refer to this link.



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