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Unable to install/play certain applications and game within the Virtual Machine

APPLIES TO:
  • Parallels Desktop 7 for Mac Standard Edition

Symptoms

Unable to install/play certain applications and game within the Virtual Machine.
Error message says:

DXGI_ERROR_UNSUPPORTED


Cause

System requirements suggests that the application/game requires Direct X10.

Resolution

Parallels Desktop 7 does not support Direct X10 graphical feature. As of now Parallels Desktop 7 supports only Direct X 9.0C.



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