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USB migration does not work in Parallels Transporter for App Store

APPLIES TO:
  • Parallels Transporter for App Store

Symptoms

Using Parallels Transporter for AppStore you are not able to perform migration via Parallels USB cable - this option is either disabled or generates an error. 

Cause

One of your USB ports are USB 1.X which is an old version of  USB. New version of Parallels transporter for AppStore does not support USB version 1.X.

Workaround

To perform migration in this case we recommend that you use one of other migration types: Network migration or migration via external Storage.




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