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Sliding mouse does not work

APPLIES TO:
  • Parallels Desktop 10 for Mac Standard Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition
  • Parallels Desktop 7 for Mac Standard Edition
  • Parallels Desktop 6 for Mac Standard Edition
  • Parallels Desktop 5 for Mac Standard Edition

Symptoms

Seamless mouse movement from my Mac to the virtual machine window does not occur.

Cause

It may be due to corrupted drivers for the virtual mouse device of your virtual machine.

Resolution

Drivers for virtual devices are supplied by Parallels Tools package. Please reinstall Parallels Tools in your virtual machine using the instructions in KB 4841.




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