Symptoms
The following error is displayed when trying to access the Web Presence Builder, either after a clean installation or upgrade from previous versions:Internal error: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'sitebuilder5.site_version' doesn't exist
Message SQLSTATE[42S02]: Base table or view not found: 1146 Table 'sitebuilder5.site_version' doesn't exist
File Generic.php
Line 32
Type SB_Facade_Exception_GenericCause
Web Presence Builder database was not created during an installation or upgrade procedure because the MySQL strict mode is enabled.Resolution
Disable strict mode in MySQL and recreate the Web Presence Builder database.1. Edit MySQL configuration file
Linux platform -- /etc/mysql/my.cnf
Windows platform 32bit -- C:\Program Files\MySQL\MySQL 5.1 Server\my.ini
Windows platform 64bit -- C:\Program Files (x86)\MySQL\MySQL 5.1 Server\my.ini
Withdraw STRICT_TRANS_TABLES and STRICT_ALL_TABLES from the sql-mode configuration directive or comment it out altogether:
# cat /etc/mysql/my.cnf|grep sql-mode
sql-mode="STRICT_TRANS_TABLES,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION"2. Restart MySQL service to apply changes
On Linux platform:
/etc/init.d/mysqld restartOn Windows platform:
> sc stop MySQL
>sc start MySQL3. Recreate Web Presence Builder database
Linux platform clean installation:
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/configure.php --init_db --merge_config --db_admin_name=admin --db_admin_passwd=`cat /etc/psa/.psa.shadow` --sb_db_user_passwd=<random_password>
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/post_configure.phpLinux platform after upgrade from previous version:
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/configure.php --init_db --merge_config --db_admin_name=admin --db_admin_passwd=`cat /etc/psa/.psa.shadow`
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/post_configure.phpWindows platform:
> "%plesk_dir%\admin\bin\local_mysql_helper.exe" --create-database-and-user -database "sitebuilder5" -database-user "<DB_USER>" -database-user-password "<DB_USER_PASSWORD>"
> "%plesk_dir%\admin\bin\php.exe" -c "%plesk_dir%\admin\php.ini" -dauto_prepend_file="" "%plesk_dir%\sb\utils\configure.php" --init_db --skip_database_creation --merge_config
> "%plesk_dir%\admin\bin\php.exe" -c "%plesk_dir%\admin\php.ini" -dauto_prepend_file="" "%plesk_dir%\sb\utils\post_configure.php"
No
Yes