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LPT printers disappear from Virtual machine after reverting to the Snapshot made in Parallels Desktop 6

APPLIES TO:
  • Parallels Desktop 7 for Mac

ISSUE

During upgrade to Parallels Desktop 7 all Mac printers are installed to your Virtual Machine (read more about Virtual Printing feature). But after reverting to the snapshot made in Parallels Desktop 6 all printers are gone.

CAUSE

Printers are added to the virtual machine during Parallels Tools installation. The snapshotted virtual machine still has old Parallels Tools installed, and this configuration has not been made yet at this stage.

RESOLUTION

Start Parallels Tools update from Virtual Machine menu → Update Parallels Tools and it will install all printers again.



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