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Issues with Crystal and Coherence after upgrading to Parallels Desktop 6 or 7 for Mac

APPLIES TO:
  • Parallels Desktop 6 for Mac

Symptoms

I experience issues with Crystal and Coherence view modes after upgrading to Parallels Desktop 6 or 7 for Mac.

Cause

A problem occurred with updating Parallels Tools while update process.

Resolution

Please reinstall Parallels Tools by clicking on Virtual Machine menu --> Reinstall Parallels Tools.

If re-installation doesn't start for some reason, please take the steps below:
  • Launch your Windows Virtual Machine
  • Go to Start --> Control Panel --> Add and Remove Programs (Programs and Features)
  • Select Parallels Tools from the list and choose Uninstall
  • Once Parallels Tools are uninstalled, restart your virtual machine
  • Click on Virtual Machine menu and select Install Parallels Tools
If you continue experiencing issues with Parallels Tools, please refer to this article for more troubleshooting steps for Parallels Desktop 6.
And use this article for Parallels Desktop 7.

Search words:

PD




b0d2afa3ea1ba6ce10dddf5df618e6f6 1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1

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