Search

Language:  
Search for:

Available article translations:

Mac Dock consuming 100% of CPU core after upgrade to Mac OS X 10.6.8

APPLIES TO:
  • Parallels Desktop 6 for Mac
  • Parallels Desktop 5 for Mac

ISSUE

After updating the Mac OS X to version 10.6.8, with Parallels Desktop 6 for Mac installed, the Mac system’s Dock process may start consuming 100% of the CPU core. This results in slower than expected Mac OS operations.

AFFECTED HOSTS

Any Mac with Mac OS X version 10.6.8 update installed. Other Mac OS X versions are not affected.

AFFECTED PRODUCTS

Parallels Desktop 6 for Mac, Parallels Desktop 6 Switch to Mac edition. Older versions are not affected.

CAUSE

Issue with Core Graphics API compatibility with icons larger than 128x128 pixels that causes Finder to work unstably when accessing files with such icons assigned.

RECOMMENDED RESOLUTION

Please update Parallels Desktop to the latest build. You can download it here.

WORKAROUND

If the solution mentioned above did not help for some reason, please apply the workaround below.

Removing the Parallels Application Folder from the Dock puts the folder with the affected files out of Finder’s reach and resolves the issue:
 
1. Launch Parallels Desktop for Mac 6.
 
2. Open your Windows Virtual machine configuration.



Note: if your Virtual Machine is in Coherence mode, you shall need to locate the Parallels red logo icon in Mac OS title bar.  Click the logo while holding the Option (Alt) button on your keyboard. Select "Configure" in the menu opened.



3. Click on the "Options" tab.
4. Uncheck the "Show windows applications in Dock"  option.


5. Click OK to save changes.
 
6. Repeat the above steps with any Windows Virtual Machine which has the Parallels Applications Folder in the Dock



147b9e14b9c9ab8c2e7cd2a7443fe1f8 b0d2afa3ea1ba6ce10dddf5df618e6f6 1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1 5de01269f8a616c8c62832c3bf8cb718

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification