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If we create a second Plesk Domain we always get the following message in the action log: "Process provisioning for order; Plesk client was not found for HSP account #4 on HN #3 or failed to create: Can not add IP address to Plesk client pool: Can`t add ip to IPpool, error: IP does not exist or belongs to IP pool of another client". What did we do wrong?

Article ID: 1050 
Last Review: Jun,06 2006
APPLIES TO:
  • HSPcomplete

RESOLUTION


Plesk registered in HSPcomplete must have the first IP address configured as a shared IP. To fix the problem you should login to your Plesk server and set the IP to be a shared IP address at "Server > IP addresses management".

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