Symptoms
There’s a problem loging into Plesk with the following error:"Access for administrator from address xx.xx.xx.xx is restricted in accordance with IP Access restriction policy currently applied."
Resolution
It means that Plesk IP access policy was configured in such a way that Plesk cannot be accessed from the current IP. To enable Plesk CP access one needs to login to Plesk Control Panel locally and change IP access policy. It can be done the following way:Plesk,Server, Personal information section, Access, Remove necessary IP address/subnet/network
If localhost is also blocked and it is impossible to login to Plesk even locally, the Plesk database records regarding access policy need to be corrected. To retrieve the current policy and restricted/allowed IPs the following commands can be used:
"%plesk_bin%\dbclient" --direct-sql --sql="select * from cp_access"
"%plesk_bin%\dbclient" --direct-sql --sql="select * from misc where param='access_policy'";
"%plesk_bin%\dbclient" --direct-sql --sql="delete * from cp_access";
"%plesk_bin%\dbclient" --direct-sql --sql="update misc set val='allow' where param='access_policy'";After that, access to Plesk should be available.
Keywords: access restricted policy denied panel