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ERROR: The prl_disk_tool utility is not found

APPLIES TO:
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Desktop 7 for Mac

Symptoms

You get the following message when trying to perform some action with your virtual machine:

The prl_disk_tool utility is not found.

Cause

The above error means that the internal utility necessary to perform the operation is missing from Parallels Desktop installation.

Resolution

Reinstall Parallels Desktop completely:

- Open installation DMG file
- Double click 'Uninstall' icon
- Click  'Continue' and then select the 'Applications settings'  to be removed as well
- Click  'Uninstall'
- Restart your Mac
- Install Parallels Desktop back using the same or a re-downloaded DMG installation file.



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