SymptomsYou get the following message when trying to perform some action with your virtual machine:
The prl_disk_tool utility is not found.
CauseThe above error means that the internal utility necessary to perform the operation is missing from Parallels Desktop installation.
ResolutionReinstall Parallels Desktop completely:
- Open installation DMG file
- Double click 'Uninstall' icon
- Click 'Continue' and then select the 'Applications settings' to be removed as well
- Click 'Uninstall'
- Restart your Mac
- Install Parallels Desktop back using the same or a re-downloaded DMG installation file.