Parallels

Symptoms

Parallels Desktop failed to start due to Parallels Dispatcher crash and "Unable to connect to Parallels Desktop" or "Unable to connect to Parallels Service" error is displayed:






Problem appears due to incorrect handling of inconsistent Mac OS X networking configuration.

Resolution

If you are using Firewall or some network filtering software like "Little Snitch" application, please, make sure, that Parallels Desktop is in the list of approved applications.

Please, revise the solution from Knowledgebase article below

kb.parallels.com/en/5772

If it does not help, please:

1) Please start terminal (Application -> Utilities -> Terminal) and type the following commands (hit Return after each of them)

sudo cp /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist  /Library/Preferences/SystemConfiguration/NetworkInterfacesBackup.plist

sudo rm /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

sudo cp /Library/Preferences/SystemConfiguration/preferences.plist  /Library/Preferences/SystemConfiguration/preferencesBackup.plist

sudo rm /Library/Preferences/SystemConfiguration/preferences.plist

NOTE: all Mac networking settings will be rolled back to default and you will have to restore the VPN connections configuration manually  in case you use them.


sudo cp  /Library/Preferences/SystemConfiguration/preferencesBackup.plist /Library/Preferences/SystemConfiguration/preferences.plist

If the solution did not help and you still receive 'Unable to connect to Parallels Service' error, please check another Knowledgebase article:

http://kb.parallels.com/en/6694