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Keyboard issues troubleshooting

  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Access


  • Your wired or wireless keyboard does not work in a Virtual Machine
  • Hot keys, key combinations, shortcuts do not work
  • You are unable to type specific characters like @ ~ $
  • Keyboard layouts issue


If your keyboard does not work at all in a Virtual Machine, please check Keyboard does not work at all part of this article.
If you have a shortcut issue, hot key or key combinations issue please check Shortcuts issues troubleshooting part of this article.
If you are unable to type specific characters, please check Specific and National characters troubleshooting part of this article
If you have a keyboard layout issue, please check Keyboard layouts issue part of this article

Keyboard does not work at all

113632  Unable to use Wireless Keyboard in Windows virtual machine 
112939 Mouse and keyboard drivers in Windows Virtual Machine
8246       Keyboard and mouse do not work after migration from VMware to Parallels Desktop
8634       Keyboard does not work in virtual machine if FileVault is enabled in Mac OS

Shortcuts issues troubleshooting

112271    Windows or Mac shortcuts do not work in Mac OS X virtual machine
5443         Quicken hot key 'CTRL+SHIFT' does not work
111877    CTRL + Arrow Functionality Lost
5020        F9-F12 function keys do not work as expected in Virtual Machine

Specific and National characters troubleshooting

5965          Keyboard mapping for national-specific layouts
113652     Unable to use Num Lock in Windows Virtual Machine
112603     The "pipe" character is missing in virtual machine with German keyboard layout
113905     CapsLock does not work correctly in Windows virtual machine

Keyboard layouts issue

113706 How to switch to my Mac keyboard layout in Windows virtual machine?
111674 Keyboard layouts in Parallels Desktop 7 for Mac

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