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Parallels Plesk Panel Troubleshooting Materials

APPLIES TO:
  • Parallels Plesk Panel 11.x for Linux
  • Parallels Plesk Panel 10.x for Linux
  • Parallels Plesk Panel 9.x for Linux/Unix
  • Parallels Plesk Panel 11.x for Windows
  • Parallels Plesk Panel 10.x for Windows
  • Parallels Plesk Panel 9.x for Windows

Purpose

This article is meant to provide easy access to commonly-used troubleshooting resources for Parallels Plesk Panel (PP).

Note: This article is mostly required for cases which are difficult to find using search. On the contrary, if you get an error message, it is always quicker to search for it in the Knowledgebase.

Basic information

Here you may find articles covering most basic aspects of troubleshooting:

Linux:
111283 Parallels Plesk Panel for Linux services logs and configuration files
9294     Using Micro-Updates in Parallels Plesk Panel 8.6, 9.5.x, 10.x, 11.x and Parallels Small Business Panel
113605 How do I check if Parallels Plesk Panel for Linux is functioning properly?
113604 Identifying a failed Parallels Plesk Panel for Linux upgrade
112522 Parallels Plesk Panel and resources exceeded inside Parallels Virtuozzo Container

Windows:
111289 Parallels Plesk Panel for Windows services logs and configuration files
9294     Using Micro-Updates in Parallels Plesk Panel 8.6, 9.5.x, 10.x, 11.x and Parallels Small Business Panel
113607 How do I check if Parallels Plesk Panel for Windows is functioning properly?
113608 Identifying a failed Parallels Plesk Panel for Windows upgrade

Troubleshooting

Common:
111257 How to enable Parallels Plesk Panel utilities tracking
6693      Plesk Database Schema Checker
114793 How to enable debug logging for Atmail
114797 How to rerun daily maintenance tasks separately
114798 How to recreate a missing database user
944        Mail server does not work. How to repair mail server configuration? ***NEW***

Linux:
113956 How to enable debug mode for Parallels Plesk Panel backup operations
114066 How to enable debug logging for Horde
112316 How to increase verbosity of Courier-IMAP logs
1139      How to enable debug log for Autoinstaller
115257 Troubleshooting the Parallels Premium Outgoing Antispam(OA) component - ***NEW***

Windows:
112125 How to enable debug log for Parallels Plesk Panel

HUBs

HUBs are articles meant to provide easy access to the most useful troubleshooting resources on a specific topic:

Common:
114882 [HUB] 500 - Internal Server Error
114620 Parallels Plesk Panel Security best practices
11          Plesk FAQ

Linux:
113586 Parallels Plesk Panel for Linux: Migration Best Practices and Usecases
1488     Apache failed to start with an error. What does it mean?
1398     I have an issue with mail sending and see errors in the maillog

Windows:
113590 Parallels Plesk Panel for Windows: Migration Best Practices and Usecases



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Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
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