Search

Language:  
Search for:

Available article translations:

Customer & Business manager is missed from the Plesk menu

APPLIES TO:
  • Parallels Plesk Panel 10.x for Windows

Symptoms

Desite of the "Customer & Business Manager" component of installation, it is missing from the Parallels Plesk Panel 10 menu.

In the Server Administration Panel, the following error can be displayed:
Warning: Unable to enable integration with local Billing: Execution failed.
Command: billing_connect_panel
Details: The following Panel error occurred: Failed to process request: Could not resolve host: domain.tld; No data record of requested type

Cause

"Customer & Business Manager" requires the correct Plesk host name resolution. The host name should point on the server where Parallels Plesk Panel is installed. So, integration was not completed.
           9244 Customer & Business Manager installation requirements

Resolution

To complete integration, correct the dns records for the Plesk host name and initialize components integration.

"Customer & Business Manager" integration can be done by executing the "init_local_billing.php" script. This script can be found in the directory "%plesk_dir%\admin\plib\scripts\"

c:\>"%plesk_bin%\php.exe" -dauto_prepend_file="" "%plesk_dir%\admin\plib\scripts\init_local_billing.php
Registration of local billing finished
Administrator contact information synchronized
Operation completed successfully

After successful script execution, "Customer & Business Manager" will be integrated with Parallels Plesk Panel, and will be available in the Parallels Plesk Panel menu.



04f1b0f9f311a40f2f06e7821a7faf9a 49af2da0f2dd4c81e962790bbbd0c2b4 5fc602d72ea565f353b9320e2ef62a1b 56797cefb1efc9130f7c48a7d1db0f0c

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification