Search

Language:  
Search for:

Available article translations:

How could I change the server host name for Parallels Plesk Panel integrated with Customer & Business Manager?

APPLIES TO:
  • Parallels Plesk 11.x for Linux
  • Parallels Plesk 10.x for Linux
  • Parallels Plesk 11.x for Windows
  • Parallels Plesk 10.x for Windows

Resolution

If Parallels Plesk Panel (PP) is integrated with Customer & Business Manager (CBM), use this article to change the server host name.

The following two configurations are possible:
•    Parallels Plesk Panel is connected to the remote Customer & Business Manager
•    Parallels Plesk Panel is connected to the local Customer & Business Manager

Remote CBM configuration

For the remote Customer & Business Manager configuration, perform these steps:
 
1.    Renew the Parallels Plesk Panel host name in a Single Sign-on (SSO) using instructions in this article.
       6030 Logout URL in Parallels Plesk Billing does not match new hostname
2.    Change the server host name for corresponding Parallels Plesk Panel in the Customer & Business Manager:
       Open System configuration -> Server groups, find corresponding server group and server inside it. Click Edit for server and change its hostname.
 

Local CBM configuration

For the local Customer & Business Manager configuration depending on your PP version follow the steps below:

For PP 10.4 and newer:
Changing hostname in PP would automatically be synced with CBM for local configurations.

For PP 10.3 and older:
Run utility update-hostname to update the host name in the Parallels Plesk Panel, Customer & Business Manager, and SSO.
Note: The reconfiguration is also performed for all remote Parallels Plesk Panel servers. On success, all the applications within the SSO realm will work with the new host name correctly.
 
•    For Linux, run:
# /usr/share/plesk-billing/update-hostname --new-hostname=<new_hostname> [--old-hostname=<old_hostname>]
•    For Windows, run:
> "%plesk_bin%\php.exe" -dauto_prepend_file="" "%plesk_dir%\billing\scripts\update-hostname.php" --new-hostname=<new_hostname> [--old-hostname=<old_hostname>]

Parameter old-hostname is not mandatory.

Utility output should be similar to:
Try to fix config for Customer & Business Manager.. [ OK ]
Try to fix DB for Customer & Business Manager.. [ OK ]
Try to fix access from Plesk Panel instances to Customer & Business Manager:
* Local Parallels Plesk Panel.. [ OK ]
* Remote Parallels Plesk Panel#1.. [ OK ]
* Remote Parallels Plesk Panel#2.. [ OK ]
Try to fix SSO server..[ OK ]
Try to fix SSO in Plesk Panel instances:
* Local Parallels Plesk Panel.. [ OK ]
* Remote Parallels Plesk Panel#1.. [ OK ]
* Remote Parallels Plesk Panel#2.. [ OK ]



1d151d16e47c6f92bbf62d50eb32c4a2 c81e59b61af9dca603ba03b14aabe968 9f8baf78266b4e54525d1c6bf06305a5 e26cd5a43fdb23cb2c65dd477ab20f95 42844a8183c58f5bd71c7d59929707e6 f4c89357a6ff7298f273cb70f9d95452 56797cefb1efc9130f7c48a7d1db0f0c 824237ce663843af86f93897fbd8e2f8

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification