Parallels

Symptoms

When I login to a container I'm getting error shown on the picture:

Resolution

To work the issue around apply the following solution:

1. Stop rgsender service by "net stop rgsender" command;
2. Open "C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Sender\rgsenderconfig" in notepad;
3. Set Rgsender.IsBlankScreenAndBlockInputEnabled value to 0 (1 is default value);
4. Save the rgsenderconfig file;
5. Start rgsender service by "net start rgsender" command.