Information for Parallels Desktop 7/8/9/10 for Mac users
Parallels Desktop 7, 8, 9 and 10 keys are not stored anywhere on a Mac. Instead, you can find a 14-digits secure code in the following format: XXXX-XXXXX-XXXXX. This code is called product ID. Please visit this article for more information about it:
When you locate your Parallels Desktop 7/8/9/10 product ID according to the instructions below, please contact Parallels Customer Support to decode the product ID and get your Parallels Desktop 7/8/9/10 activation key.
Instructions on locating a product ID or an activation key
Your Parallels Desktop license key or product ID will be located in the following file:
Note: In case you have Mac OS X Lion installed, click on Go in the Mac menu bar, select Computer and follow the path above.
If you upgraded to the current version of Parallels Desktop from a previous version, all previous keys or product IDs will also be stored in that file.
You can open the file in the TextEdit application.
The content of the file that holds your key(s) is similar to the one bellow:
<?xml version="1.0" encoding="UTF-8"?> <Licenses schemaVersion="1.0" > <User></User> <Company></Company> <Keys> <Key>XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX</Key> <Key>XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX</Key> <Key>XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX</Key> </Keys> </Licenses>
When asked by support, please provide the information between the < Licenses > tags for Parallels Desktop 4/5/6:
<Licenses schemaVersion="1.0" > <User></User> <Company></Company> <Keys> <Key>XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX</Key> <Key>XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX</Key> <Key>XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX</Key> </Keys> </Licenses>
Or between the < ProductID > tag for versions 7/8/9/10:
<KeyDate>2014-12-10 16:25:27</KeyDate> <ProductId>2336-22055-29428</ProductId> <ActivationStatus>0</ActivationStatus> <ConfirmationDate>2014-12-10 16:25:28</ConfirmationDate>
For other ways to retrieve an activation key for Parallels Desktop for Mac visit KB115424.
For information on retrieving license keys for Parallels Desktop for Mac versions 2.x or 3.0 please visit KB4661.