Search for:

Available article translations:

How can I find my license key on my Mac?

  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Desktop 7 for Mac
  • Parallels Desktop 6 for Mac
  • Parallels Desktop 5 for Mac
  • Parallels Desktop 4 for Mac
  • Customer Service and Licensing

Information for Parallels Desktop 7/8/9/10 for Mac users

Parallels Desktop 7, 8, 9 and 10 keys are not stored anywhere on a Mac. Instead, you can find a 14-digits secure code in the following format: XXXX-XXXXX-XXXXX. This code is called product ID. Please visit this article for more information about it:

When you locate your Parallels Desktop 7/8/9/10 product ID according to the instructions below, please contact Parallels Customer Support to decode the product ID and get your Parallels Desktop 7/8/9/10 activation key.

Instructions on locating a product ID or an activation key

Your Parallels Desktop license key or product ID will be located in the following file:


Note: In case you have Mac OS X Lion installed, click on Go in the Mac menu bar, select Computer and follow the path above.

If you upgraded to the current version of Parallels Desktop from a previous version, all previous keys or product IDs will also be stored in that file.

You can open the file in the TextEdit application.

The content of the file that holds your key(s) is similar to the one bellow:

<?xml version="1.0" encoding="UTF-8"?>
<Licenses schemaVersion="1.0" >

When asked by support, please provide the information between the < Licenses > tags for Parallels Desktop 4/5/6:

<Licenses schemaVersion="1.0" >

Or between the < ProductID > tag for versions 7/8/9/10:

<KeyDate>2014-12-10 16:25:27</KeyDate>
<ConfirmationDate>2014-12-10 16:25:28</ConfirmationDate>

For other ways to retrieve an activation key for Parallels Desktop for Mac visit KB115424.

For information on retrieving license keys for Parallels Desktop for Mac versions 2.x or 3.0 please visit KB4661.

Search words:

lost activation key

need to find key

retrieve license key

how to locate key

missing old key

find product key

old version

lost the email with the license

279e509e1fbdf7d3ff4adbfcc21d2666 1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1 5de01269f8a616c8c62832c3bf8cb718 b0d2afa3ea1ba6ce10dddf5df618e6f6 790d27220dd34433ff172f45c18cfb98 1e0c43ccf6ca78fa6744efc9edbc0659 48e7cf384e3b46432e32e6040476f122 610e350010622289442e00b3900aeedc fb0e3c3e2247964007f03acae43ffd0d

Was this article helpful?
Tell us how we may improve it.
Yes No
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0
- Parallels Virtuozzo Containers
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification