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How to get or reset password for "admin" account in Parallels Plesk Panel

Article ID: 346 
Created On: Jan 25, 2009
Last Review: Jan 21, 2013
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APPLIES TO:
  • Parallels Small Business Panel 10.x for Linux/Unix
  • Parallels Plesk Panel 11.x for Linux
  • Parallels Plesk Panel 10.x for Linux
  • Parallels Plesk Panel 9.x for Linux/Unix
  • Parallels Plesk Panel 8.x for Linux/Unix

Symptoms

The password for "admin" user in Parallels Plesk Panel (PP) is lost.

Resolution

For PP versions 10.x and above:

Use ${PRODUCT_ROOT_D}/bin/admin utility to prompt the password for user "admin":

# /usr/local/psa/bin/admin --show-password

Use ${PRODUCT_ROOT_D}/bin/init_conf to reset the password for user "admin":
# /usr/local/psa/bin//init_conf -u -passwd <new_password>

In cases where init_conf utility cannot connect to PP database follow steps from this article:

112492 "Cannot log into Plesk Panel due to incorrect admin password" to reset Parallels Plesk Panel database password.


For PP versions up to 9.x:

The PP admin password is stored in a hidden file on the server. Use this command to get it:

# cat /etc/psa/.psa.shadow


authenticates user "admin" by trying to authorize access to the PP database using the password provided.

If you need to reset password for the "admin" user, follow the resolution steps from this article

112492 "Cannot log into Plesk Panel due to incorrect admin password"




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