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Help with registration of Parallels Desktop 12 for Mac

APPLIES TO:
  • Parallels Desktop 12 for Mac Standard Edition

NOTE: if you have a license key for Parallels Desktop Business edition, please visit KB123509 for registration instructions.


Why should I register Parallels Desktop 12 for Mac?

When you start Parallels Desktop 12 for Mac after installation, you will be asked to log in to your existing Parallels account or create a new one for further registration of your copy. Parallels highly encourages you to register your copy of Parallels Desktop 12 for Mac.

  • Stay Current - all registered customers can enable automated updates and have the most up-to-date software installed.

  • Safe - your activation key will be stored under your personal account and can be located at any time if required.

  • Save - registered Parallels Desktop customers are always made aware of any discounts or promotions being held by Parallels.

  • Support - register your purchased copy and get technical support.

How to register?

You may register using the in-product registration or at account.parallels.com.

You will need Internet connection to register your license.

In-product registration

Once you start Parallels Desktop 12 for Mac after installation, it will prompt you to sign it.

If you do not have a Parallels account

If you do not have a Parallels account, make sure I am a new user option is selected and click Sign In.

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You will see the registration dialog for new Parallels users.

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Enter your name, the email address you would like to use for a Parallels account and other required information. Enter a password, confirm it, and click on Create Account.

This will allow you to create your own account with Parallels and register your Parallels Desktop 12 for Mac activation key under this account.

If you have an account with Parallels

If you have an account, check the I have a password option.

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Enter your email address, the password and click Sign In.

The Parallels Desktop 12 for Mac activation key you will enter at the activation step will be registered to the Parallels account you logged in to.

If you share the Mac with another Parallels Desktop user

If you would like to log in with your own account, for example, in order to register a new key, you should do the following:

  • Click on the Parallels Desktop menu, select Account & License.

  • Click on the account email address in the top right corner of the screen, then click on Sign Out.

  • You can use the same path to get to the account and license management options. Click the required option instead of Sign Out.

Registration at parallels.com

If you have an account:

  • Log in with your email and password at account.parallels.com.

  • Go to Subscriptions and Licenses page, Register a License Key.

  • Enter your activation key and click Register.

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