Search

Language:  
Search for:

Available article translations:

How do I receive my no-charge upgrade key for Parallels Desktop 9?

APPLIES TO:
  • Parallels Desktop 9 for Mac
  • Customer Service and Licensing

Symptoms

I purchased Parallels Desktop 8 for Mac within the Tech Guarantee 2013, however have not received my no-charge upgrade key for Parallels Desktop 9.

Cause

You should have either received a no-charge upgrade key after the release of Parallels Desktop 9 or submitted a key request form.

Resolution

  • If you purchased Parallels Desktop 8 for Mac or Parallels Desktop Switch to Mac Edition from the Parallels Online Store on or after August 15, 2013, you should have received your no-charge key for Parallels desktop 9 within 14 business days after the release of new version.

  • If you purchased Upgrade Protection with your copy of Parallels Desktop 8 acquired directly from Parallels, you should have received your no-charge key for Parallels desktop 9 within 14 business days after the release of new version.

Contact Parallels Customer Service if your Parallels Desktop 8 purchase falls under one of the above conditions, but you did not receive your key.

Tech Guarantee 2013 ended on October 31st, 2013. Requests from owners of Parallels Desktop 8 copies purchased NOT from the Parallels Online Store were accepted till November 15th, 2013.

Search words:

no-charge upgrade

upgrade key for Parallels Desktop 9

free-of-charge upgrade key

get free upgrade




1e5db16426987d561060acdf56d947b4 147b9e14b9c9ab8c2e7cd2a7443fe1f8 33c4522b6fa9ca8e050f19b889fb58f1 48e7cf384e3b46432e32e6040476f122 610e350010622289442e00b3900aeedc 6311ae17c1ee52b36e68aaf4ad066387

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification