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How can I get a free Parallels Access subscription?

  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac
  • Parallels Access
  • Customer Service and Licensing


Any user of Parallels Desktop 10 for Mac is eligible for a free 3-month non-renewable Parallels Access subscription.

Parallels Desktop 9 users get a 6-month Parallels Access subscription.

Users, who install Parallels Access from Samsung Apps also get a free 6-months subscription for Parallels Access. It is enough to download the software from Samsung Apps and sign in to get a free subscription.

If you have a Parallels Desktop 9 or 10 key, then in order to get you free subscription you need to register your Parallels Desktop key under your Parallels account. The subscription starts at the moment of registration.

Note: if you register a Parallels Desktop key after you have purchased a subscription from the App Store, the purchased subscription will not be extended for the free period. Please visit article #118695 for details.

Once Parallels Desktop is registered and activated, go to Parallels Desktop menu > Preferences > Access and click Install.

The process of downloading and installing the Parallels Access agent will be started. You can monitor the progress in the Preferences dialog.

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As soon as the Parallels Access agent is installed and started, it connects to the Parallels Access server automatically, using the credentials that were used for your Parallels account.

Please go to the Parallels Access mobile application, sign in to your Parallels account and locate the remote computer you would like to connect to to start using Parallels Access.

Frequently asked questions:

Q.: What should I do when a free Parallels Access subscription provided to me expires?

A.: You can pay for the another subscription period in the Parallels Access mobile application: open Parallels Access and tap the Subscribe button located under the managed computer icon; or from

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