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Parallels Desktop 8 for Mac Tech Guarantee

APPLIES TO:
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Customer Service and Licensing

Customers who purchased a copy of Parallels Desktop 8 for Mac or Parallels Desktop 8 Switch to Mac Edition from an authorized reseller or from Parallels directly between August 15th, 2013 and October 31st, 2013 are eligible for an upgrade to a new version of Parallels Desktop for Mac at no additional cost, subject to certain conditions.

For customers who purchased directly from Parallels at www.parallels.com

Customers who purchased a copy of Parallels Desktop 8 for Mac or Parallels Desktop 8 Switch to Mac Edition from Parallels directly between August 15, 2013 until the next version releases, will automatically receive their no-charge upgrade key directly from Parallels. The key will be sent to the email address used for purchase within 2 weeks after the new version release. You will not need to proactively contact Parallels to receive your no-charge key.

For customers who purchased Upgrade Protection

Customers who purchased a qualifying copy of Parallels Desktop 8 for Mac with Upgrade Protection directly from Parallels automatically received an upgrade key to the email that used for purchase within two weeks after the release of the next version. You will not need to proactively contact Parallels to receive your no-charge key.

For customers who purchased in Retail or with a Reseller

Customers who purchased a box product or download version (ESD) of Parallels Desktop 8 for Mac or Parallels Desktop 8 Switch to Mac Edition from an authorized reseller between August 15th and October 31st , 2013 will be able to submit a request online for a no-charge upgrade key to the next version of Parallels. The online form will be made available upon announcement of the release. Once the form is made available, you will have to manually submit a request including an uploaded copy of your invoice/receipt for Parallels Desktop 8 for Mac purchase. The form is available here: http://www.parallels.com/techguarantee2013/request/

The last day to apply for a no-charge upgrade key is November 15, 2013.

To check if your copy of Parallels Desktop 9 qualifies for the Tech Guarantee, please refer to:

http://www.parallels.com/techguarantee2013

Search words:

no-charge upgrade

upgrade to Parallels Desktop 9

tech guarantee




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