I need assistance with purchase of a Parallels Access subscription.
Parallels Access can be purchased directly from the application through the Apple App Store or from a Parallels account.
Purchase from App Store
When you start Parallels Access on your iPad, you will see a screen with computers you access with the help of the application and a Buy Subscription button. Click on the Buy Subscription button to start a purchase process.
Select a plan, depending on whether you would like your subscription to be renewed yearly or monthly.
Note: an active subscription cannot be canceled or reimbursed. Partial refunds are not permitted.
If you have questions about purchase of your Parallels Access subscription from the App Store, please contact Mac App Store Customer Service directly:
Parallels is unable to process any requests for direct purchases or refunds for an application purchased through the Apple App Store.
Purchase from Parallels Access page of a Parallels account
Log in to your Parallels account at https://account.parallels.com/ and go to Parallels Access page, Computers.
If there is no active subscription tied to the account, you will see a Buy Subscription button on the right, click on it to start a purchase process:
You will be redirected to the shopping cart, where you should select whether you would like to buy a subscription for 1 month, 1 year or for 2 years. Proceed to the next page, fill in your contact information and allow some time for the order to be processed.
If you have questions about processing of your Parallels Online Store order, you can contact Cleverbridge, the order processing partner of Parallels.