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Some Parallels Access features do not work when I connect to my Virtual machine on my computer

APPLIES TO:
  • Parallels Access

Symptoms

I installed the Parallels Access Agent in my Virtual Machine on Mac. When I connect to my Virtual Machine from the Parallels Access app some features do not work or do not work as expected

Resolution

Parallels Access will not work properly if installed in your Virtual Machine. Another thing is if you install Parallels Access Agent in a Virtual Machine you will not be able to control your Mac with Parallels Access.

Install Parallels Access Agent directly onto Mac. For Installation tips please visit KB 116728

Parallels Access provides additional functionality for Parallels Desktop users that allows you to integrate applications installed in Parallels Desktop Virtual machines so that you can use them as if they are installed on your computer.

For example, you can add Virtual machine applications to Parallels Access Launchpad or copy-paste between Mac applications and Virtual Machine's applications. To learn how to use these features, please visit KB 116675

Search words:

cannot work with Virtual machine

cannot connect to Virtual machine




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