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It is impossible to backup VM with external hdd attached

APPLIES TO:
  • Parallels Cloud Server
  • Parallels Server

Symptoms

When you backup your VM you have following error:
[root@psbm ~]# pbackup -F plmpuvts4 -e {2c7284ef-63e6-4f6b-aa22-e6dfd9e611dd}
Failed to backed up the VM: Unable to back up the virtual machine myvm, because its HDD /var/parallels/myvm.pvm/IS600 SGI.hdd is connected to the physical drive on the host computer. Remove the HDD win2k8_srv_1 from the virtual machine configuration and try again.

Cause

It is not possible to attach vm if external hdd is attached to it. It could be done with this option:
[root@psbm ~]#prlctl set myvm --device-add hdd --device /dev/disk/by-id/deviceid

Resolution

There is no fix for now, the only way you can backup VM is:
  1. Stop VM
    [root@psbm ~]# prlctl stop myvm
  2. detach HDD
    [root@psbm ~]# prlctl set myvm --device-del hdd
  3. Backup VM
    [root@psbm ~]# pbackup -F localhost -e {2c7284ef-63e6-4f6b-aa22-e6dfd9e611dd}
  4. Start VM
    [root@psbm ~]# prlctl start myvm



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