If you signed up for Parallels DNN and SSL certificate reseller program and have issues with domain registration/renewal/transfer, purchase of SSL certificates and related processes, please refer to the contact information depending on what program you chose:


eNom

Parallels is one of the major eNom resellers. As eNom provide support only to several major customers, they address all domain owners and minor resellers to us. In this case we act as intermediary between eNom and domain owners. Please submit support requests with Parallels by filling in the form on the page below:

https://www.parallels.com/support/dnn


OpenSRS

Support for OpenSRS resellers who signed up via Parallels DNN is provided by OpenSRS Technical Staff directly. To get technical assistance from OpenSRS, feel free to choose one of the available support channels below:

• help, marketing material and other information: http://opensrs.com/resources/
• join the forum: https://forum.opensrs.com/
• email support:  reseller.support@tucows.com
• online support chat: located on the right side of http://www.opensrs.com/manage
• phone support: 1 (800) 371-6992 (International +800 371 69922) open 24/7