Due to system maintenance, the Parallels knowledgebase articles will be unavailable between 8:00 PM and 11:59 PM Pacific Daylight Time on Aug 2, 2015.

We apologize for any inconvenience.

Search

Language:  
Search for:

Available article translations:

Virtual Machine display resolution issues on Macs with Retina display

APPLIES TO:
  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac

Symptoms

I have a Mac with Retina display and I experience some of these screen resolution issues in my Windows virtual machine:

  • Fonts in Windows virtual machine look blurry:

  • Everything looks very small in Windows virtual machine:


NOTE: if you are having resolution issues with a particular Windows-based program please visit this article: Windows-based programs resolution issues on Apple Retina display


Cause

Microsoft Windows is not adapted for such high pixel density (DPI) resolution of the Retina display: Windows virtual machine resolution becomes very high thus everything is too small; Windows picture (fonts, images) are not rendered properly.

Learn more about the Apple Retina display in this article: Frequently asked questions about using a Retina display.

Resolution

Parallels Desktop provides enhanced Retina display support for Windows virtual machines.

In the Mac menu go to Actions (the Virtual Machine menu in older versions of Parallels Desktop) -> Configure... -> Hardware -> Video and...

For Windows 8.1 and 10

Check Enable Retina resolution option for your virtual machine - Windows will immediately change its resolution, though virtual machine reboot is recommended.

alttext

For Windows 8, 7 and earlier

Set Best for Retina option and also reboot the virtual machine:


General note: if you have changed Windows scaling options manually before, there is a chance that after enabling Retina support Windows will not scale properly. To check scaling options right click on Windows Desktop -> Screen resolution -> Make text or other items larger or smaller and set 200% scaling:

alttext

[!] Setting 200% scaling in the virtual machine will also fix small fonts symptom, but if you still experience an issue with small fonts in a particular Windows program, please visit KB119926.

For more information about Windows scaling options please visit this page.


What has changed?

Parallels Desktop significantly improved Windows vurtual machine resolution on Apple Retina display:

The screenshots are taken from Internet Explorer running in the Windows 8.1 virtual machine.

Additional Troubleshooting

Check OS X display settings

If you are using a custom display settings for OS X, you would have to adjust Windows virtual machine scaling manually, for example:

Windows resolution is too high

Windows fonts and icons are too big or too small

Related articles

Search words:

Retina

issues with Retina

resolution issues




1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1 48e7cf384e3b46432e32e6040476f122 fb0e3c3e2247964007f03acae43ffd0d

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification