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Parallels Desktop 5 for Mac End-of-Life

APPLIES TO:
  • Parallels Desktop 5 for Mac
  • Customer Service and Licensing

End-of-Life (EOL) Policy Statement

Parallels provides Technical support for the current version of Parallels Desktop for Mac and the previous two versions.

Support and maintenance for Parallels Desktop 5 for Mac ended after the release of Parallels Desktop 8 for Mac on September 4, 2012.

End of Support

With the General Availability of Parallels Desktop 8 for Mac, Parallels stopped supporting Parallels Desktop 5 for Mac. This means that:

  • Parallels no longer releases patches or updates for Parallels Desktop 5 for Mac.

  • Parallels Support no longer accepts tickets to address questions or issues for Parallels Desktop 5 for Mac under any standard support plan coverage.

  • Customers who are using Parallels Desktop 5 for Mac are not eligible for upgrade pricing for Parallels Desktop 8 for Mac or later versions.

Parallels Desktop 5 for Mac customers who wish to take advantage of the new features available in the latest version of Parallels Desktop need to purchase a full copy of the latest Parallels Desktop for Mac version.

Parallels Desktop 4 for Mac End of Life policy is published here.

Parallels Desktop 3 for Mac and earlier versions End of Life policy is published here.

Search words:

end of support

end of life




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