INFORMATION

End-of-Life (EOL) Policy Statement:


Parallels provides Technical support for the current version of Parallels Desktop for Mac and the previous two versions.

Support and maintenance for Parallels Desktop 5 for Mac ended after the release of new version of Parallels Desktop for Mac.

End of Support

With the General Availability of Parallels Desktop 8 for Mac, Parallels stopped supporting Parallels Desktop 5 for Mac. This means that:

• Parallels will no longer release patches or updates for Parallels Desktop 5 for Mac.

• Parallels Support no longer accepts tickets to address questions or issues for Parallels Desktop 5 for Mac under any standard support plan coverage.

• Customers who are using Parallels Desktop 5 for Mac are not eligible for upgrade pricing for Parallels Desktop 8 for Mac.

Parallels Desktop 5 for Mac customers who wish to take advantage of the new features available in the latest version of Parallels Desktop need to purchase a full copy of Parallels Desktop 8 for Mac.