Search

Language:  
Search for:

Available article translations:

I am not able to login to my account at www.parallels.com

APPLIES TO:
  • Parallels Desktop
  • Parallels Workstation
  • Parallels Access
  • Customer Service and Licensing

Symptoms

I am not able to login to my account at Parallels website.

Resolution

You can reset the password for your account.

For this, please visit:

https://account.parallels.com/#/restore

Enter your registered email address and the characters you would see, then click the Next button.

Check your Inbox for an email from parallels@parallelscentral.com with a link to reset the password.

Follow the link and enter the new password (twice) for your account.

If your email is no longer valid or you cannot retrieve the password, it is recommended to contact Parallels support via:

Phone

Chat

Email.

NOTE: Sometimes messages with the password retrieval link from Parallels are not delivered to @live.com, @hotmail.com or @msn.com email addresses.

It is recommended to contact Parallels support. We also recommend you to use an alternative email address for your Parallels Account to make sure that messages from Parallels are delivered. If you would like to change it, please use the Change Email address option in your account.

Cause

Your forgot your password or entered password is not correct.

Search words:

forgot password for my account

cannot login to my account

retrieve password for my account

unable to login to my account

not able to login to my account

reset password

password does not work

email is not accessible

email is no longer valid




1e5db16426987d561060acdf56d947b4 6fecb6c4cc3193238d5f23ce8b5f3ccb f7e98a499afbac57211faff7cc433d12 147b9e14b9c9ab8c2e7cd2a7443fe1f8 610e350010622289442e00b3900aeedc 6311ae17c1ee52b36e68aaf4ad066387 7b79bc60d065460ca794ac1e48cbf81a

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification