Search

Language:  
Search for:

Available article translations:

PACI Instance Manager is not accessible

APPLIES TO:
  • Parallels Operations Automation

Symptoms

When trying to access the Hardware Node list in POA Provider's CP at Top > Service Director > Cloud Infrastructure Manager the error message is displayed:
Error Occurred
Failed to get HN list with following error: Error connecting to IM: Empty reply from server for method GET URI http://10.20.30.40:4465/paci/v1.0/hn


Also, the file /var/log/IM/terracotta-startup.log exhibits the following errors:
Error occurred during initialization of VM
Could not reserve enough space for object heap
Could not create the Java virtual machine.

Cause

Most likely, the server (or virtual machine or Parallels Virtuozzo Containers container) does not have sufficient RAM to run the Instance Manager application.

Resolution

Make sure that the available amount of RAM exceeds 8GB.
For more information, refer to the Cloud Infrastructure module deployment guide, page 17.

NOTE: If Instance Manager is installed inside a container on Parallels Server Bare Metal or on a Parallels Virtuozzo Containers node, make sure that your memory allocation limit is 8GB or more.



64cafed7cc15bceb3b240d8c2f92dce3 caea8340e2d186a540518d08602aa065

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No
 
 
 
 
 
 
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification